Legal
This Privacy Policy explains how [COMPANY LEGAL NAME, e.g. "V-Node SRL"] (IDNO [IDNO NUMBER], registered address [LEGAL ADDRESS, MOLDOVA]) ("V-Node", "we", "us") collects, uses, and protects personal data when you visit v-node.pro or use our VPS hosting and storage Services ("Services"). We act as the data controller for the personal data described below, and as a data processor for content you choose to store on your own virtual servers.
| Category | Examples | Source |
|---|---|---|
| Account data | Name, e-mail address, phone (optional), password (hashed) | Provided by you at registration |
| Billing data | Billing address, VAT/tax ID, transaction history, prepaid balance | Provided by you; payment processors |
| Payment data | Card details processed by Stripe; wallet/transaction identifiers processed by NowPayments | Collected directly by our payment processors — we do not receive or store full card numbers |
| Technical & usage data | IP address, login timestamps, browser/device information, control-panel actions, support requests | Automatically collected |
| Server-level data | Resource usage metrics (CPU, RAM, bandwidth) needed for billing and abuse prevention | Automatically collected from infrastructure |
| Communications | Support tickets, chat transcripts, e-mails you send us | Provided by you |
We do not inspect, scan, or process the content you store or run inside your virtual private server, except where necessary to investigate a specific abuse report, to comply with a lawful order, or to protect the security of our infrastructure.
We do not sell your personal data. We share it only as needed with:
Where personal data is transferred to a country outside Moldova or the EU/EEA that does not offer an equivalent level of protection, we rely on appropriate safeguards such as standard contractual clauses or the transfer mechanisms offered by our processors, to the extent required by applicable law.
We retain personal data for as long as your account is active and for a reasonable period afterwards to meet accounting, tax, and legal obligations, resolve disputes, and enforce our agreements — typically [RETENTION PERIOD, e.g. 5 years after account closure for billing records]. Server-level content is deleted according to the retention window shown in your control panel after a VM is stopped or an account is closed.
Our website uses cookies that are strictly necessary for login sessions and security, and, where you consent, analytics or preference cookies to understand Site usage. You can control cookies through your browser settings; disabling strictly necessary cookies may affect Site functionality. [If you use a cookie banner/consent tool, describe it here and list categories.]
Subject to applicable law (including Moldovan Law No. 133/2011 and, where applicable, the GDPR), you have the right to:
To exercise these rights, contact us at [PRIVACY EMAIL, e.g. privacy@v-node.pro].
We apply technical and organisational measures appropriate to the risk, including encrypted connections (HTTPS/SSH), access controls, firewall management, and infrastructure isolation between customer VMs. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Services are not directed at individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, contact us so we can delete it.
We may update this Privacy Policy from time to time. Material changes will be notified via the Site or by e-mail at least [NOTICE PERIOD, e.g. 15 days] before taking effect. The "Last updated" date at the top of this page reflects the latest revision.
For any questions about this Privacy Policy or our data practices, contact [PRIVACY EMAIL] or write to [LEGAL ADDRESS, MOLDOVA], or use the Contact Us page.